Custom Neon Sign Online Editor Mr & Mrs Hawkes

Order was meant to arrive in 5-6 working days, had to chase up over and over, was ignored repeatedly. When I finally got a response I was told I would receive a free dimmer for the inconvenience and it would be shipped by end of the week, end of the week they hadn’t even made the sign still. Spoke to someone and was granted a 10% refund as an apology. Not processed the partial refund yet. Sign arrived finally after 16 working days, no dimmer included and still no partial refund processed. The sign looks lovely, however customer service is beyond poor, will not order again from this company